Solved: Config substitution MACADDRESS vs PHONE_MAC_ADDRES...

Patrick-J · ‎06-19-2017

When looking at the options around configurations I have come across a few variables in the substitution stricngs including: [PHONE_MODEL], [PHONE_PART_NUMBER] , [MACADDRESS], and [PHONE_MAC_ADDRESS].

What is the difference between [MACADDRESS], and [PHONE_MAC_ADDRESS] ? Are these not the same in that it is the device mac address whether it is a Trio, VVX or any other device?

SteffenBaierUK · ‎06-19-2017

Hello Patrick-j,

welcome back to the Polycom Community.

A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution" or at least provided some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate ?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently.

In regards of your new question the Substitution the is correct to use is [PHONE_MAC_ADDRESS]

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎06-19-2017

Hello Patrick-j,

welcome back to the Polycom Community.

A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution" or at least provided some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate ?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently.

In regards of your new question the Substitution the is correct to use is [PHONE_MAC_ADDRESS]

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Config substitution MACADDRESS vs PHONE_MAC_ADDRESS

Config substitution MACADDRESS vs PHONE_MAC_ADDRESS

Re: Config substitution MACADDRESS vs PHONE_MAC_ADDRESS

Re: Config substitution MACADDRESS vs PHONE_MAC_ADDRESS