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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

Can we get more information on the workaround listed here form the UCS 4.1.7 notes:

90465 In a BLF and hunt group hybrid scenario, the LED lights on the phone and expansion modules
freeze the phone needs to reboot to unfreeze the lights.
Workaround: Increase the duration between placing and ending.

What 'placing and ending' is that referring to?

 

Thanks,

Emily

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello emily,

welcome to the Polycom Community.

 

Checking the ticket it made a reference to heavy INVITE/NOTIFY scenarios where users monitored BLF occurrences and where also part of huntgroups.

 

There are certain limitations / recommendations as the phone needs to keep track of all of these so when a phone is called and is a member of a huntgroup multiple other phones also signal the very same call.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello emily,

welcome to the Polycom Community.

 

Checking the ticket it made a reference to heavy INVITE/NOTIFY scenarios where users monitored BLF occurrences and where also part of huntgroups.

 

There are certain limitations / recommendations as the phone needs to keep track of all of these so when a phone is called and is a member of a huntgroup multiple other phones also signal the very same call.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you for the clarification. Have a great day!

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