Clarification on UCS 4.1.7 Notes

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thomasech
Occasional Advisor

Clarification on UCS 4.1.7 Notes

Hi,

 

Can we get more information on the workaround listed here form the UCS 4.1.7 notes:

90465 In a BLF and hunt group hybrid scenario, the LED lights on the phone and expansion modules
freeze the phone needs to reboot to unfreeze the lights.
Workaround: Increase the duration between placing and ending.

What 'placing and ending' is that referring to?

 

Thanks,

Emily

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Clarification on UCS 4.1.7 Notes

Hello emily,

welcome to the Polycom Community.

 

Checking the ticket it made a reference to heavy INVITE/NOTIFY scenarios where users monitored BLF occurrences and where also part of huntgroups.

 

There are certain limitations / recommendations as the phone needs to keep track of all of these so when a phone is called and is a member of a huntgroup multiple other phones also signal the very same call.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓ SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Clarification on UCS 4.1.7 Notes

Hello emily,

welcome to the Polycom Community.

 

Checking the ticket it made a reference to heavy INVITE/NOTIFY scenarios where users monitored BLF occurrences and where also part of huntgroups.

 

There are certain limitations / recommendations as the phone needs to keep track of all of these so when a phone is called and is a member of a huntgroup multiple other phones also signal the very same call.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓ SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 3
thomasech
Occasional Advisor

Re: Clarification on UCS 4.1.7 Notes

Thank you for the clarification. Have a great day!

Message 3 of 3