Hi,
Can we get more information on the workaround listed here form the UCS 4.1.7 notes:
90465 In a BLF and hunt group hybrid scenario, the LED lights on the phone and expansion modules freeze the phone needs to reboot to unfreeze the lights. Workaround: Increase the duration between placing and ending.
What 'placing and ending' is that referring to?
Thanks,
Emily
Solved! Go to Solution.
Hello emily,
welcome to the Polycom Community.
Checking the ticket it made a reference to heavy INVITE/NOTIFY scenarios where users monitored BLF occurrences and where also part of huntgroups.
There are certain limitations / recommendations as the phone needs to keep track of all of these so when a phone is called and is a member of a huntgroup multiple other phones also signal the very same call.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
----------------Hello emily,
welcome to the Polycom Community.
Checking the ticket it made a reference to heavy INVITE/NOTIFY scenarios where users monitored BLF occurrences and where also part of huntgroups.
There are certain limitations / recommendations as the phone needs to keep track of all of these so when a phone is called and is a member of a huntgroup multiple other phones also signal the very same call.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
----------------Thank you for the clarification. Have a great day!