Change settings made to a phone locally via web interface or config files?

[epal]

Hi,

Someone has locally enabled call forward on no answer to a phone (IP 560) at a remote site. The setting was then saved to the TFTP server in <MAC ADDRESS>-phone.cfg file. 

Is there a way to change this setting remotely?

Thanks,

[James · Accepted solution]

Hi epal,

The phone would have created

reg.x.fwd.noanswer.status="1"

in the <MAC>-phone.cfg to enable call no answer call forwarding.

I just tested with one of my phones; you can edit that override file directly to change the "1" to a "0", then save and reboot the phone from the web interface. Currently there is not a 'reboot' button in the web interface, so to do this you'll have to make a change to any setting in the WI, then hit 'submit' to reboot. Once the phone boots up and loads its configuration files, it will read that feature as disabled.

[epal]

Thanks James. All good now.

I assumed it was going always override the <MAC>-phone.cfg file each time with the settings made locally.  I should've checked this first.

[James]

Glad to hear it's working for you. :)