Change messages button on Polycom ip601

Occasional Visitor

Change messages button on Polycom ip601

The messages button needs to be reprogramed we are changing server to a trix box.  when the user select messages it dials "8555" and it needs to dial *98.  Please advise... 

Message 1 of 2
Polycom Employee & Community Manager

Re: Change messages button on Polycom ip601

Hello Accurate,


welcome to the Polycom Community.


Using the Community search you will be able to find a few post's covering the msg.mwi.x.callBack="" Parameter.


Many other Post's cover Provisioning as the Phone's Configuration needs to be modified and uploaded from a Server.


The SPIP601 Support Page => here <= holds the Admin Guide and SIP Firmware File and additional Information can be found at our Feature Descriptions & Technical Notifications page => here <=.


Best regards


Steffen Baier


Polycom Global Services



If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2