We are using 8x8 for our cloud PABX with theVVX410 phones.
When a call comes in, we pick up the phone to answer and it continues to ring. We have to dock the handset again and lift it before the call can be answered.
welcome to the Polycom Community.
This is not the Software Version.
The Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here
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