Call History VVX500

Occasional Visitor

Call History VVX500

The VVX500 is displaying the call history; however, only to 100 callers and then it stops.  Is there anything that can be set to 'turn on' scrolling, or does the VVX600 have a rolling call history, meaning the oldest one drops off and is replaced by the newest one if the call history is not cleared?

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Polycom Employee & Community Manager

Re: Call History VVX500

Hello tstewart4405,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issue experienced may already be addressed in a newer release. This also allows yourself and others to check against current software release notes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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