CX Phones on Lync to dial a pre-set telephone number when handset picked up

[Anonymous]

Hi does anyone know where I can find information to set up  CX Phones on Lync to dial a pre-set telephone number when handset is picked up.

thanks

[SteffenBaierUK]

Hello Lord_Snotty,

welcome to the Polycom Community.

To my knowledge the optimized for LYNC phones do not have this functionality. You should have a look at our SoundPoint IP or VVX phone range.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Anonymous]

Hi Stefan,

Is there a document that describes how I can set the Soundpoint phones up to do this.

Thanks

Cliff

[SteffenBaierUK]

Hello Lord_Snotty,

please check the UCS 4.1.0 Admin Guide on page 139 for the "Enabling Automatic Off-Hook Call Placement".

Please be aware of the following when utilizing UCS 4.1.0 or later:

The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync environment. You may not install, access, or use the Software in a Lync environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement.

Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.

Information in regards of License Part Numbers can be found => here <=

Best regards

Steffen Baier