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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

We have several CX 600's and 2 are behaving unusual. When the phone rings and the users answers it switches straight to speaker. If the user presses the speaker button to try to return to the handset the call is ended (cut off)

I have followed the phone reset  procedure without any success in solving the issue. Thanks in advance. PaulB

1 REPLY 1
HP Recommended

Hello PaulB,

welcome to the Polycom Community.

I can only give you the same answer in this moved post as I had already given you => here <= 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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