C100S Firmware Update?

Occasional Visitor

C100S Firmware Update?



Is there a firmware update for the C100S system? The firmware on our current device is 1.01. If so, how do I update it?


Thank you

Message 1 of 3
Polycom Employee & Community Manager

Re: C100S Firmware Update?

Hello Andrew,

welcome to the Polycom Community.


I am unsure why you asking this question as no features or bug fixes have ever been added to this device.

The community's VoIP FAQ contains this post here:

Jan 19, 2016 Question:Is the C100 or C100S support on Windows 8, Windows 8.1 or Windows 10?

Resolution: Support for theses devices ends with Windows 7


The above should also answer any follow up question in regards of future operating system support or compatibility.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓ SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 3
Occasional Visitor

Re: C100S Firmware Update?

Hi Steffen,


Thanks foir the clarification. I have been tasked with updating the firmware on our audio devices, and wanted to check if this was possible for the C100S device. You have answered my question.


Thank you,



Message 3 of 3