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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

Is there a firmware update for the C100S system? The firmware on our current device is 1.01. If so, how do I update it?

 

Thank you

2 REPLIES 2
HP Recommended

Hello Andrew,

welcome to the Polycom Community.

 

I am unsure why you asking this question as no features or bug fixes have ever been added to this device.

The community's VoIP FAQ contains this post here:

Jan 19, 2016 Question:Is the C100 or C100S support on Windows 8, Windows 8.1 or Windows 10?

Resolution: Support for theses devices ends with Windows 7

 

The above should also answer any follow up question in regards of future operating system support or compatibility.



Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

Thanks foir the clarification. I have been tasked with updating the firmware on our audio devices, and wanted to check if this was possible for the C100S device. You have answered my question.

 

Thank you,

 

Andrew

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