Audio Streaming on a realPresence Trio

Occasional Contributor

Audio Streaming on a realPresence Trio

Hi all, I'm new here so apologies if this is in the wrong place.


I've been tasked with repurposing one of our polycom relpresence trios into an audio streaming device, capable of taking in the audio from the mics and sending it onwards to a webserver or API endpoint.


Ideally I'd like to use the built in ethernet/WiFi to stream audio data through to a websocket running on a web server. If this is not possible, I'd like to be able to repurpose the phone to act simply as a microphone that can be plugged into a laptop that then performs the same function, using the realpresence trio simply as a microphone device. Theres's no restrictions on network, etc, so we could use the device as a VOIP device.

I've had a look at the API documentation and I've not immediately found anything that could do this for me, so Iw as wondering if this community could me here!


Thanks in advance for any help



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Polycom Employee & Community Manager

Re: Audio Streaming on a realPresence Trio

Hello Tom,

welcome to the Polycom Community.

Not sure we officially support this but the Trio can be set into 3 modes:


  • Generic
  • Skype for Business
  • Skype USB Optimized

In the 3rd mode it is a simple microphone and speaker utilized with a USB connection.


If you have an official use case for this simply contact a Polycom Sales Engineer to work on a feature request.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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