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- Re: Any manuals for connecting BT headsets?
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01-27-2017 09:44 AM
Hello,
We will probably get mostly VVX411 and 501 units. I'm wondering if there are any manuals or special instructions for connecting BT headsets. Which models are compatible - if we need a lifting mechanism...
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01-27-2017 09:51 AM
Hello boe,
welcome to the Polycom Community.
I already replied => here <= in the unrelated post.
We do support Bluetooth on the VVX600 / VVX 601 series
The VVX401, VVX411, VVX500, VVX501, VVX600 and VVX601 support USB.
You can either use a native USB Headset or try a Bluetooth dongle.
Its impossible to test all of these dongles but an overview of supported and tested headsets is here:
Oct 19, 2011 Question: What type of Headset's and cables are compatible with my Phone?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-27-2017 09:51 AM
Hello boe,
welcome to the Polycom Community.
I already replied => here <= in the unrelated post.
We do support Bluetooth on the VVX600 / VVX 601 series
The VVX401, VVX411, VVX500, VVX501, VVX600 and VVX601 support USB.
You can either use a native USB Headset or try a Bluetooth dongle.
Its impossible to test all of these dongles but an overview of supported and tested headsets is here:
Oct 19, 2011 Question: What type of Headset's and cables are compatible with my Phone?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-15-2017 12:36 PM
Hi Boe,
I'd highly recommend you use a DECT headset and not a Bluetooth headset. Reason being: better sound quality and longer wireless range in an office setting. Check out the Discover D901 or D903 wireless headset and if you add the D629 EHS cable, you can answer and end calls from the headset while you're multi tasking in your office.
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