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Hi All, i am trying to upgrade one of the HDX terminal software from 3.0.4 to 3.0.5,but while upgrading i am experisened some error as system got handg and keep in hangining position untill or unless we not shut down the system. Can anyone offer a advise over this encounter?? Regards YashPal
2 REPLIES 2
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Hey Yashpal,

 

Which Method You are Using for Upgrade.

 

USB OR Web

HP Recommended

If you get stuck on a software upgrade then I would consider a factory reset on the unit and then upgrade the unit from the factory software version.

 

Just remember that a factory reset can take you back to version 2.x and you will need to upgrade to 3.0 first then to 3.5 and also have the upgrade key for the upgrade to 3.0.

 

Regards,

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