I am using polycom telepresence m100 from last 5-6 months on my Windows 7 and it worked well. Recently I have upgraded to Windows 8 and when I tried polycom, the window crashes.
Any idea how can I fix this?
Solved! Go to Solution.
Hello pulak_28,
welcome to the Polycom Community.
Checking the release notes 1.0.4 for the m100 => here <= on page 16 I cannot see Windows 8 as a supported platform.
Currently we only officially support the following:
Windows XP with Service Pack 2 or later
• Windows XP Professional - 32 bit, 64 bit
• Windows XP Home Edition 32 bits
• Windows XP Tablet PC Edition 32 bits
Windows Vista with Service Pack 1 or later, both 32 bit and 64 bit
• Windows Vista Ultimate
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Home Premium
• Windows Vista Home Basic
Windows 7, both 32 bit and 64 bit
• Windows 7 Ultimate
• Windows 7 Enterprise
• Windows 7 Professional
• Windows 7 Home Premium
• Windows 7 Home Basic
Windows operating system languages:
• Chinese
• English
• French
• German
• Japanese
• Russian
• Spanish
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
----------------Hello pulak_28,
welcome to the Polycom Community.
Checking the release notes 1.0.4 for the m100 => here <= on page 16 I cannot see Windows 8 as a supported platform.
Currently we only officially support the following:
Windows XP with Service Pack 2 or later
• Windows XP Professional - 32 bit, 64 bit
• Windows XP Home Edition 32 bits
• Windows XP Tablet PC Edition 32 bits
Windows Vista with Service Pack 1 or later, both 32 bit and 64 bit
• Windows Vista Ultimate
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Home Premium
• Windows Vista Home Basic
Windows 7, both 32 bit and 64 bit
• Windows 7 Ultimate
• Windows 7 Enterprise
• Windows 7 Professional
• Windows 7 Home Premium
• Windows 7 Home Basic
Windows operating system languages:
• Chinese
• English
• French
• German
• Japanese
• Russian
• Spanish
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
----------------Will it support windows 8 in the future? We plan to upgrade our OS in the company.