Hi @ eerspoly,
compatible with what? You can´t connect any camera with Trio 8800 directly, therefore you´ll need a Visual+ or a VisualPro to get a fully functional conference system. But both systems are end of life afaik. Supported cameras for this system you can lookup in the release notes.
So what´s your plan? Your thread is very lacking in information.
Hello @eerspoly ,
Welcome to the Poly Community. Just to follow up what @mshu already stated.
Both the communities Must Read First or Read 1st and if available the FAQ reference the basic minimum information a new or follow-up post should contain.
This ensures the questions having to be asked are limited and any new or follow-up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible
Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.
May 15, 2017 Question: Can I use another USB camera with Poly Trio Visual+?
Resolution:See below table
|Camera||Trio 8800||Trio 8500||Trio 8300||Trio C60|
|Logitech C930||5.4.0 or later||5.5.2 or later||N/A||Visual+ or VisualPro unsupported|
|EagleEye USB IV||5.5.3 or later||5.8.0 or later||N/A||Visual+ or VisualPro unsupported|
|EagleEye Mini||5.7.1 or later||5.7.1 or later||5.9.1 AA or later||Visual+ or VisualPro unsupported|
|EagleEye Cube USB||5.9.0 AB or later||5.9.0 AB or later||5.9.1 AA or later||Visual+ or VisualPro unsupported|
Aug 29, 2018 Question: Can I connect/pair my Poly Trio to a Poly RealPresence GroupSeries?
Resolution: UC Software 5.7.1 Rev AB or later for Poly Trio added support to connect to a GroupSeries running 6.1.8 or later. This also allows using of additional supported cameras via the GroupSeries. More details can be found => here <=
we have a specific Voice section >here< and the FAQ clearly lists:
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
If official support is required please check how to phone or open a case here----------------