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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-30-2022 08:09 AM

HP Recommended

Hi,

 

I have an X70 (version 3.12.0-366027) with Zoom Rooms (version 5.10.6.1375). If I view the PC input in BYOD mode, the screen orientation is normal, as if the PC was connected directly to the TV. However, if I share my screen in a Zoom meeting, the video is mirrored. This behavior does not occur with the X30 or X50. Any ideas?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-01-2022 03:04 AM

HP Recommended

Hello @MediumRoast ,

 

Welcome back to the Poly Community.

 

5.11.0.1553 is the latest Zoom Rooms version so I suggest you upgrade to this.

 

If this still fails I suggest you open a ticket with Zoom so they can investigate.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-01-2022 03:04 AM

HP Recommended

Hello @MediumRoast ,

 

Welcome back to the Poly Community.

 

5.11.0.1553 is the latest Zoom Rooms version so I suggest you upgrade to this.

 

If this still fails I suggest you open a ticket with Zoom so they can investigate.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-07-2022 07:49 AM

HP Recommended

Hi Steffen,

 

Upgrading to 5.11.0.1553 resolved the issue. Thank you!

Was this reply helpful? Yes No
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