X50 device mode and teams


X50 device mode and teams


I've been looking for the device mode and teams update but I cannot find it.


On this link says that the feature should have been included in the software update around December 2020: 




Was this implemented? Can we use the USB device mode if we chose MS Teams as the provider?




Message 1 of 4
Long Hoang

Re: X50 device mode and teams



Acording firmware ver 3.4 release notes, you can’t use your system as an external camera, microphone, and speaker for your computer in Device Mode when system is in MSTeams Mode.

Message 2 of 4
Esteemed Contributor

Re: X50 device mode and teams



should be released very soon:



With this update, Device Mode should be implemented, too. Poly needs the HDMI feature to "activate" Device Mode.

Message 3 of 4
Polycom Employee & Community Manager

Re: X50 device mode and teams

Hello @ValerioUK ,


Welcome to the Poly Community.

To follow this up with the official reply what is currently supported in released software:


June 30, 2020 Question: Is there an overview of supported features running a Poly G7500 or Studio X50/X30 Poly Video OS Partner App mode?
Resolution: Please check >here<


Within the community, we cannot discuss unreleased software or features due lack of an NDA. Please work with a Poly reseller forr this.


Best Regards

Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 4 of 4