I have been trying to get our X30 system to use the Calendaring Service but it fails to register. We use O365 products and I have bee unable to find a solution for this issue. I am hoping someone can guide me in the right direction.
Here is the current system information:
Studio X30 - Software Version:4.0.0-376092
TC8 - Software Version: 4.0.0-21099
Enable Calendaring Service: Checked
Registration Status: Registration Failed
User Name: email@example.com
Auto Discover Using: Email Address
Microsoft Exchange Server: outlook.office365.com
Meeting Reminder Time In Minutes: 5
Play Reminder Tone When Not In A Call: Checked
Show Information For Meetings Set To Private: Unchecked
Hello @KPhillips ,
Welcome to the Poly Community.
Office 365 requires OAuth to my personal knowledge and as the Studio X or G7500 does not support this it will not work.
The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
If official support is required please check how to phone or open a case here----------------
I recommend giving the Poly One Touch Dial platform a try - if you haven't already:
Use your 365 Tenant Global Admin to connect and login.