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HP Recommended

Hi all

Our customer using about 6 points: 5 points at Japan (HDX7000), 1 point at Viet Nam (HDX7000)

All call used via VPN (can not call out)

At points branch us leadline 2Mb, point centre is 10Mb

When call direct: point-to-point, so not problem

Viet Nam is point centre (trial 5 minutes), so not problem

But Japan is point centre (point have RMX1500), have problem loss image, broken image

All points at Japan not problem, only Viet Nam is error: All points Japan see all point is OK, but Viet Nam see broken image, following image:

 

 

Thanks


2 REPLIES 2
HP Recommended

I'd suggest your problem is packet loss looking at the figures. Resolve the packet loss issue

HP Recommended

But if Viet Nam is point centre (trial 5 minutes), so not problem

Packet loss from 3-6%, but not problem

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