Solved: Re: Wall mounting options for EagleEye MSR camera

Peter Denton · ‎07-17-2018

Is there an availabe wall mount specifically for this camera? I have supplied a customer with an EEIV wall mount but they are reporting that the included centre mounting screw does not fit the camera. Can someone please advise if a mount is availabe or what size and thread for a mounting screw.

Thanks.

SteffenBaierUK · ‎07-23-2018

2215-61727-001 Camera Mounting for EagleEyeIV USB. Mounts on the wall/ceilling/flat surfaces thick from 22mm to 80mm.

Replied via a mobile device

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Scott1 · ‎07-19-2018

The universal small (Mfg. Part#: HCM-1-BK) was recommended to us.

https://huddlecamhd.com/mounts/

CDW Link

There were no issues with the screw size.

Peter Denton · ‎07-22-2018

Thanks Scott. I'll have a look. Seems a shame that there is no Polycom mount for it.

SteffenBaierUK · ‎07-23-2018

2215-61727-001 Camera Mounting for EagleEyeIV USB. Mounts on the wall/ceilling/flat surfaces thick from 22mm to 80mm.

Replied via a mobile device

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Peter Denton · ‎07-24-2018

Thanks Steffen. It looks like our disti's dont stock them. I'll get them to order some in.

Polycom Video EP PLM · ‎08-06-2018

And dimensional details are available at: <here>