Video lag when shared as content from RealPresence Desktop

Kushal
Occasional Advisor

Video lag when shared as content from RealPresence Desktop

Hi All,

When I try to share a video as a content from the RealPresence Desktop, there is a significant lag in the far end. Does it have to do anything with the meeting room setting in the bridge?

How can this issue be solved?

 

Thanks,

Kushal

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2 REPLIES 2
Bazzuck
Respected Contributor

Re: Video lag when shared as content from RealPresence Desktop

Hi Kushal

 

The RealPresence Desktop 3.1 can receive\transmit a content up to 720p and only 5fps.

 

>>RealPresence Desktop for Windows datasheet<<

 

 

Regards

Message 2 of 3
YashPal
Valued Contributor

Re: Video lag when shared as content from RealPresence Desktop

Sounds like network issue.

 

hang up a call and iniciate call on higher bit rate if you look forward to share content over VC.

 

BR

Yash Pal

BR
Yash
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