VSX9000 Codec beeping

Occasional Visitor

VSX9000 Codec beeping

Hi Exponent -- I am experiencing the same behavior on my TWO VSX 9000 VC devices.


Were you ever able to find a solution to this beeping?

Message 1 of 3
Polycom Employee & Community Manager

Re: VSX9000 Codec beeping

Hello Jon,

welcome to the Polycom Community.


I have moved you reply from => here <= as that section discusses analog Polycom phones.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: VSX9000 Codec beeping

To clarify, here is my problem:


I have two VSX9000 VC units.


Starting last week; BOTH begun 'beeping' about every 20-30 minutes; even when NOT on a call.


The only way to avoid this is to power the units off.


It seems that sometimes, we can go a few hours with no 'beeping', but then it will start up again every 20-30 minutes.


I have checked the status of the batteries in the remotes, etc; but nothing seems 'off' on the diagnostics screen.


Any ideas? 





Message 3 of 3