VSX7000 connection issue

Occasional Visitor

VSX7000 connection issue



I am experiencing exactly the same problem described here




Polycom cannot see or hear the other VC, and the other(s) VC can see and hear Polycom.


I have checked firewalls and settings, even unchecked the checkbox "NAT is H323 Capable, but no way.


I captured the packets and I could find out the the other VC is sending the UDP packets to private IP instead of public IP, so the packets don't reach the destination.


I tried with different options in the NAT (Auto, Manual, etc) and everything the same, not working...


Any idea?


Thank yiu very much in advance


Best regards

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