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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

The subwoofer with power supply which connects to VSX 7000 makes a very low tone noise continues, any idea why it happens. Its just like disturbing the silent.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello maheshkumaru,

welcome to the Polycom Community.

The statement provided by Kendo is based on its experience with the product. Most likely a transformer or another electronic component is causing the described noise.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

The Subwoofer will need to be replaced.  You can contact Polycom Support using one of the locations from this below link:

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

 

HP Recommended

Any precise reason for this happening.

HP Recommended

Hello maheshkumaru,

welcome to the Polycom Community.

The statement provided by Kendo is based on its experience with the product. Most likely a transformer or another electronic component is causing the described noise.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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