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I'm tying to upgrade VSX 8000 using LAN.  System has not been upgraded since 07.  Can't seem to log into system through LAN, all I get is screen saying Polycom Loading Language Files.  Help would be appreciated.

 

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Try upgrading from a laptop connected directly to the VSX with a crossover cable.  You will most likely need to configure both the laptop and the VSX with 'dummy' IP addresses typically used is 1.1.1.1 and 1.1.1.2 with a subnet mask of 255.255.255.0

It may also be possible that FTP is blocked. Either at the VSX in the security section or on the LAN.

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