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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Group Series 500

6.2.2.6-650033

 

Staff wanted to ad-hoc join a Teams meeting in a room with a Group Series.  They had not reserved the room.  

 

Since the meeting was internally based, I had them forward the meeting request to the room so it would create the join button.  But that always takes a few minutes.  So while that was happening, I figured we'd hit the speed dial for the RealConnect Teams Lobby and enter the video ID.

 

The lobby came up and I attempted to use the remote control - as well as the Crestron on the wall - to manually enter the Video Conference ID.  On a Trio - this is no problem.  But on the Group Series, when I'd hit "1" - the screen would say "Preset 1 entered" or something to that affect.

 

I suspect that this has something to do with camera presets.  How do you turn that option off so you can ad-hoc join a meeting from the RealConnect Lobby or the Zoom Lobby?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
  1. Admin Settings
  2. General Settings
  3. Systems Settings
  4. Remote Control, Keypad, and Power

Change from "presets" to "tone"

 

 

View solution in original post

1 REPLY 1
HP Recommended
  1. Admin Settings
  2. General Settings
  3. Systems Settings
  4. Remote Control, Keypad, and Power

Change from "presets" to "tone"

 

 

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