• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-30-2015 08:40 AM

HP Recommended

Hi,

 

We have VSX7000 and HDX7000 in our office. No gatekeeper or SIP registrar are available in the setup.

 

We need to dial to Cisco's CMR cloud (address format: "vc@abc.webex.com")  and also to our clients using URI (mcu@<IP Address> or mcu@video.abc.com)

 

 

We have tried the following dialing methods but failed.

 

1) vc@abc.webex.com

2) abc.webex.com##vc

3) vc@<IP Address>

4) <IP Address>##vc

 

(tried using both SIP and H.323 protocols)

 

 

Kindly confirm if HDX7000 or VSX7000 support URI dialing, if yes what's dialing format.

 

 

Thanks a ton in advance 🙂

 

 

 

1 REPLY 1

‎02-28-2017 04:03 PM

HP Recommended

Hi I'm having the same problem.  According to Cisco:

 

https://help.webex.com/docs/DOC-6428

 

The HDX should work if your software is version 3.1.9 or later.  I just upgrade the software.  The camera sends video, but cannot see video from the call.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.