We have VSX7000 and HDX7000 in our office. No gatekeeper or SIP registrar are available in the setup.
We need to dial to Cisco's CMR cloud (address format: "firstname.lastname@example.org") and also to our clients using URI (mcu@<IP Address> or email@example.com)
We have tried the following dialing methods but failed.
3) vc@<IP Address>
4) <IP Address>##vc
(tried using both SIP and H.323 protocols)
Kindly confirm if HDX7000 or VSX7000 support URI dialing, if yes what's dialing format.
Thanks a ton in advance :)
Hi I'm having the same problem. According to Cisco:
The HDX should work if your software is version 3.1.9 or later. I just upgrade the software. The camera sends video, but cannot see video from the call.