• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-18-2014 04:55 PM

HP Recommended

While trying the 'RealPresence Desktop', After successfull down load. I place the IP address on the dial pad and select dial. After about 30 seconds, a message, "Far End Unreachable - Try again later'   We tried different IP numbers and received the same error. I am trying to connect from NY to Pasadena Ca. Any ideas or help.

1 REPLY 1

‎02-19-2014 07:42 AM

HP Recommended

This issue has been answered numerous times....It is a network issue, Check with your IT person on proper network configuration for your laptop.  If this is from a home office then it is a non-routable IP address issue.

 

Please see this link for similar posts.

 

http://community.polycom.com/t5/forums/searchpage/tab/message?filter=labels&location=forum-board%3AV...

 

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.