Trouble with resolution

Occasional Visitor

Trouble with resolution

Hello all!


I use Polycom HDX 7000 and connect to monitor. When i change resolution from 720 to 1080p, my monitor can't display with 1080p resolution. And now, i can't see anything to return 720.


Can't you help me?

Sorry for my English is too bad!

Message 1 of 2
Polycom Video EP PLM
Polycom Employee & Moderator

Re: Trouble with resolution

Hopefully you have figured this out already.


couple of things to do.  Find a monitor that supports 1080p and use it to reset it back.


If you know the IP address access it and reset via the WebUI.

Message 2 of 2