Hi,
I just installed a Trio 8800 and paired it with an EagleEye IV via a visual+ on a 55" TV Display. The screen isn't displayed well, it is shifted as you can see on the pictures attached.
Can you please tell me if there is any configuration to do on the Trio 8800 to make it display correctly on my TV?
Thank you in advance.
Solved! Go to Solution.
Hello @abderrahmane ,
Welcome back to the Poly Community.
It would be of interest what software version has been tested and a backup potentially. Usually, you can change this on the TV screen itself to be centred.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------Hello @abderrahmane ,
Welcome back to the Poly Community.
It would be of interest what software version has been tested and a backup potentially. Usually, you can change this on the TV screen itself to be centred.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------I will go to my client tmw where i installed the Trio 8800 and give you more details about the firmware version and everything needed.