Hi,
We have an HDX 9000, which had multipoint option enabled, out of order. We would like to know if the keycode for the multipoint option can be reused or tranferred to another HDX?
Thanks
Solved! Go to Solution.
Once a license is registered to a unit's serial number it cannot be transferred. Contact your sales rep or reseller for more information.
Hello Horus,
welcome back to the Polycom Community.
Please contact our Support Team in your region.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
----------------Thanks Kendo for your reply. Your reply is a LOT helpful and clear than the other. FYI: I had tried to contact my regional support in France but the phone just kept on ringing without anybody answering it.