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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Video Conferencing
- Meeting Room Solutions
- The item VIDEO is lost on PTC!
Create an account on the HP Community to personalize your profile and ask a question
11-07-2011 03:38 AM
The Touch Control have no VIDEO on the screen. The existing items are: Place a Call, Favorites, Show Content, Audio, Calendar, System, User Settings, Administration, Call for Help. The other one have Video (before Audio) and no Call for Help. Both PTCs are running the same S/W ver. 1.2.0 and tested with the same HDX 7000.
Please give me VIDEO back!
Solved! Go to Solution.
Accepted Solutions
11-07-2011 04:51 AM
Sorry for disturbance, I did not see the post by Kith "Polycom Touch Control with HDX7000" and the answer by Kendo below.
Performing the Factory Restore and then update to current version solves the issue.
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