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HP Recommended

The software is installed on two Windows 7 and one Windows XP workstation.  All have Adobe Air installed as well.  The XP workstation works correctly.  On the Windows 7 workstations, the icon is on the desktop, open it and the icon shows up in the task bar as if it is open but it does not open on the desktop.  Mouse over the icon in the taskbar and it show the small window display the software like is is open but if you click on it nothing happens.  Have running as admin and as XP compatible but still won't display on desktop.  Any ideas?

2 REPLIES 2
HP Recommended

I too am getting the exact same problem with a Windows 7 64 bit computer. The program loaded OK, but when I run it, nothing diplays on the desktop. The icon appears in the task bar and when I hover over it, it shows the program , but nothing ever appears on the desktop.

 

Was there a solution to this issue?

 

 

Bryan.

HP Recommended

I too am experiencing this problem. I've tried using the configuration files from a working instance of the M100 on another computer, and reinstalling but nothing has worked.

 

Has anyone been able to fix this issue?

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