Teams mode - Meetings send from Outlook Addon

Occasional Advisor

Teams mode - Meetings send from Outlook Addon



we use Poly Studio X30 with NATIVE TEAMS MODE with a default teams licenced user.


If someone sends this user a meetinginvitation from windows teams app, it is possible to join this meeting with Poly Studio.


But if the meeting-invitation was sending from Teams Addon from MS Outlook, the meeting-invitation shows up on poly but it is not possible to join.



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Polycom Employee & Community Manager

Re: Teams mode - Meetings send from Outlook Addon



when in Native Teams mode Microsoft controls the application so therefore any issues encountered should be reported to our partner Microsoft.


Best regards


replied via a mobile device


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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