Halo All, I have problem about my Studio X50 / TC8 in BYOD Mode cannot show camera in Zoom, Gmeet, Voov Apps. i choose camera poly x50 in these apps cant show my camera.
Firmware : 3.11.
anyone can help this issue?
Hello @Agus ,
Welcome to the Poly community !
Your question falls bit short of information here . Would like to know the details i.e. the length of the cable you are using in device mode (BYOD) , also if camera working with other than mention apps ?
Please verify the camera once in Poly mode and go through the requirements to use device mode.
I'm Just using 3 Meters, Mic & Speaker not problem. Option for camera Poly X50 is showing. but the camera display has black/black.
Thanks for your reply !
I suggest to open a support ticket with Poly. This issue required further troubleshooting.
We have the same issue with 2 cams. What was the solution?