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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Polycom® RealPresence® Desktop version 3.8.1 is a maintenance release. It includes the functionality of previous releases and includes the following new features.

  • Support for Polycom® VoxBox™ USB Speakerphones

 

This release has the following change in functionality:

  • Dropped Support for Automatic Detection of Polycom® SmartPairing™.   From this version on, the RealPresence Desktop video collaboration software drops support for the automatic detection feature of Polycom SmartPairing. Instead of listing the IP address of nearby Polycom HDX or RealPresence Group Series systems automatically, you will have to enter their IP addresses manually to pair to them.

 

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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