• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello all,

 

we just released RealPresence Desktop 3.11.3 for Windows or Mac

 

RealPresence Desktop 3.11.3 is a maintenance release that includes feature enhancements for the RealPresence Resource Manager Endpoint Call Quality Statistics feature:

  • RealPresence Desktop sends all its call statistics to RealPresence Resource Manager, at the interval specified by Provisioning Profile > In Call Stats Posting Interval (minutes) in RealPresence Resource Manager.
  •  RealPresence Desktop includes the media IP addresses of its far ends in the call statistics sent to RealPresence Resource Manager. RealPresence Resource Manager can display this information on its local interface on the Endpoint > Real Time Call Quality Statistics page.

Software

  • RealPresence Desktop for Windows (Individual Installation)
  • RealPresence Desktop for Windows (RealPresence Resource Manager deployment package)
  • RealPresence Desktop for Windows Centralized Distribution (Administrator use only - user Space)
  • RealPresence Desktop for Windows Centralized Distribution (Administrator use only - Admin Space)
  • RealPresence Desktop for Mac OSX (Individual Installation)
  • RealPresence Desktop for Mac (RealPresence Resource Manager deployment package)

Download Release Notes

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.