Hello all,
the long-anticipated Poly OS 4.0.1-380048 was released.
POLY VIDEO OS 4.0.1 SOFTWARE
IMPORTANT:
- After updating a system to VideoOS 4.0.1, the software CANNOT be downgraded.
- After upgrading the Poly Studio X or G7500 the system will now run Android 10 and no longer Android 8.1
- A TC8 or a TC10 (TC10 not supported for Microsoft Teams) will continue to run Android 9
- VideoOS 4.0 is not supported in environments running Poly Workflow Suite. Please check the release notes and/or with Poly support
!!! Note : You must upgrade your systems to VideoOS 3.14.1 or 3.14.2 before installing VideoOS 4.0.1 software !!!
Before updating your system, review the Poly VideoOS 4.0.1 Release Notes.
Poly G7500, Poly Studio X70, Poly Studio X50, and Poly Studio X30
Poly announces the release of Poly VideoOS 4.0.1 software. This Poly VideoOS software build also contains the following device software versions:
- Poly TC10/TC8 Controller 4.0.1
- Poly Microphone IP Adapter 3.0.1
- Poly IP Table Microphone 3.0.0
- Poly EagleEye Cube USB Camera 1.3.1
- Poly Studio E70 Camera 1.7.1
What’s New in This Release
Poly VideoOS 4.0.1 is a maintenance release with updated features, upgrades, and the following important field fixes:
- Important Update Information for VideoOS 4.0.1
- Platform Update to Android 10
- Workflow Server Calendar Information Fix
- Update to Poly Support Site Download URL
- Partner Application Updates
Important Update Information for VideoOS 4.0.1
Because this is a major Android platform update, note the following important information when updating to VideoOS 4.0.1:
- Downgrading to previous VideoOS versions is not supported. Once you update your system to VideoOS 4.0.0 or 4.0.1, you cannot downgrade to VideoOS 3.x versions. However, you can downgrade from VideoOS 4.0.1 to VideoOS 4.0.0.
- Your system must be running VideoOS 3.14.1 or later before updating to VideoOS 4.0.1. If your system is running software earlier than VideoOS 3.14.1, you must first update your system to VideoOS 3.14.1 or later.
- Upgrading to VideoOS 4.0.1 without first upgrading to 3.14.1 or 3.14.2 is an untested and unsupported upgrade path that may result in your system not functioning correctly.
- Update and downgrade restrictions don’t apply to peripherals.
- After updating to VideoOS 4.0.1, Poly recommends that you restart your Studio X70 or Studio E70 if the camera isn’t working correctly.
Platform Update to Android 10
With this release, your system updates from Android 8.1 to Android 10.0. Poly recommends an extra system restart after updating to VideoOS 4.0.1.
Workflow Server Calendar Information Fix
This release contains a fix for the issue where after updating to VideoOS 4.0.0, your system doesn’t connect to Poly Workflow Suite (formerly Workflow Server) running on Microsoft Windows Server to retrieve calendar information.
Update to Poly Support Site Download URL
As of VideoOS 3.14.1 the Poly support software download site URL has been changed to swupdate.lens.poly.com
If necessary, update your firewall settings and make sure your system has access to this site.
Partner Application Updates
Poly VideoOS 4.0.1 includes the following partner updates.
Partner Application Updates
|
Partner Application |
Version |
Features |
|
Microsoft Teams Rooms |
Admin Agent: 1.0.0.202209060820.product Teams: 1449/1.0.96.2023031201 Company Portal: 5.0.5484.0 |
• Feature release • For more information on this Microsoft Teams Room release, see the Microsoft Teams Rooms website. 
|
|
Zoom Rooms |
Zoom Rooms: 5.13.5.2468 Zoom Rooms Controller (TC8): 5.11.0.1553 |
• Maintenance release. • For more information on this Zoom Room release, see the Zoom website. |
|
Google Meet |
2023.03.16.00.00 |
• Maintenance release on VideoOS. • For more information on Google Meet, see Google Meet website |
|
Ring Central |
23.1.20.52 |
• Maintenance release • For more information on Ring Central, see Ring Central website |
|
Tencent Meeting Rooms |
3.9.150.547 |
• Maintenance release. • For more information on this Tencent release, see the Tencent website. |
|
Dialpad |
1.023.1-0-g3a8b8fc |
• Maintenance release. • For more information on this Dialpad release, see the Dialpad website |
Release History
This section lists the release history of Poly VideoOS. For previous releases, see the Software Releases Archive.
|
Release |
Release Date |
Features |
|
4.0.1 |
May 2023 |
• Important Update Information for VideoOS 4.0.1 • Platform Update to Android 10 • Workflow Server Calendar Information Fix • Update to Poly Support Site Download URL • Partner Application Updates |
|
4.0.0 |
March 2023 |
• Important Update Information for VideoOS 4.0.0 • Updating Your System to VideoOS 4.0.0 • Recover a System Updated to VideoOS 4.0.0 from 3.13.1 or earlier • Platform Update to Android 10 • Factory Restore Partition Update to 4.0.0 • Certification for Microsoft Teams on G7500 and X70 • Support for Google Meet • Microsoft Teams Sign-In • Poly Lens Connection Fix • Update to Poly Support Site Download URL • Partner Application Updates |
|
3.14.2 |
December 2022 |
• Group Framing Improvements • Studio X30 Inverted Camera Fix |
|
3.14.1 |
November 2022 |
• Poly VideoOS Supports the Poly TC10 Controller • Device Mode Airplay/Miracast Fix • Intermittent Audio, Video, and Content Loss in Poly Video Mode Fix • Poly TC8 Unable to Pair After System Upgrade Fix • Poly Video Mode Audio Echo Fix • Partner Application Updates |
|
3.14.0 |
September 2022 |
• Camera Presets in Multicamera Environments • Default Camera Preset at Startup • G7500 with Studio E70 Connectivity Fixes • StarLeaf Will Be Removed as a Provider in a Future VideoOS Release |
|
3.13.0 |
August 2022 |
• Studio E70 Camera Fixes and Improvements • Fix for Peripheral Update in Sleep Mode • Support for Tencent Meeting Rooms on G7500 • Support for UGreen HDMI-to-USB Camera Adapter • Support for Displaying the System Name Instead of the SIP Address in Calls |
|
3.12.0 |
June 2022 |
• Introducing People Framing on Studio X70 and Studio E70 (Preview Only) • Disabling HDMI Auto-Start in Poly Video Mode • Support for Device Mode on Studio X70 • Support for Poly IR Receiver and IR Remote • Partner App Updates |
Older releases:
- Older 4.0 release >here<
- Older 3.14.2 release >here<
- Older 3.14.1 release >here<
- Older 3.14.0 release >here<
- Older 3.13.0 release >here<
- Older 3.12.0 release >here<
- Older 3.11.0 release >here<
- Older 3.10.0 release >here<
- Older 3.9.1 release >here<
- Older 3.9.0 release >here<
- Older 3.8.0 release >here<
- Older 3.7.0 release >here<
- Older 3.6.0 release >here<
- Older 3.5.0 release >here<
- Older 3.3.4 release >here<
- Older 3.3.2 release >here<
- Older 3.3.1 release >here<
- Older 3.3 release >here<
- Older 3.2.3 release >here<