[Software] Poly Studio X and G7500 3.7.1 was released

Polycom Employee & Community Manager

[Software] Poly Studio X and G7500 3.7.1 was released

Poly G7500, Poly Studio X70, Poly Studio X50, and Poly Studio X30

Poly announces the release of Poly VideoOS software. This Poly VideoOS software build also contains the following device software versions:

  • Poly TC8 3.7.1
  • Poly Microphone IP Adapter 3.0.0
  • Poly IP Table Microphone 3.0.0
  • Poly EagleEye Cube USB camera 1.3.1
  • Poly Studio E70 camera 1.0.3

What’s New


These release notes provide information on updates, features, resolved and known issues for systems using Poly VideoOS software with Poly G7500 and Poly Studio X Family systems.
Poly VideoOS 3.7.1 includes the following features:

  • Introducing Poly Studio X70
  • Updated Partner Applications
  • Factory Restore Partition Update to 3.7.1


Introducing Poly Studio X70

The Poly Studio X70 system is an all-in-one video conferencing endpoint for large rooms. Each system is easy to install and includes integrated dual 4K cameras, speakers, and microphones. Studio X70 provides audio and video coverage for up to 7.6 m (25 ft).

Poly Studio X70 LED Behaviors


Use the single LED on the right side of the system to help you understand the system’s behaviours.


Basic Studio X70 LED Indicators and Status




Solid white

Device is idle and standing by

Pulsing white

Boot initialization in progress

Pulsing amber

Firmware update or factory restore in progress

Blinking blue and white

Bluetooth pairing

Solid blue

Bluetooth paired

Solid green

Active call in progress

Solid red

Audio mute

Updated Partner Applications

Poly VideoOS 3.7.1 includes updates to the following partner applications:

  • Zoom Rooms and Zoom Rooms Controller 5.8.0 applications for G7500 and Studio X Family
  • Factory Restore Partition Update to 3.7.1
  • This release updates the system’s factory restore partition to 3.7.1.


  • This release does not yet contain the well-known no Video issue with our Partner Microsofts Teams application. 

  • Our Partner Microsoft has already released the Microsoft Teams update via the Teams Admin Center TAC aka 1449/ which addresses these issues MC291061

  • Poly Microsoft Teams version included in the 3.7.1 software 1449/

Older releases:


  • Older 3.7.0 release >here<
  • Older 3.6.0 release >here<
  • Older 3.5.0 release >here<
  • Older 3.3.4 release >here<
  • Older 3.3.2 release >here<
  • Older 3.3.1 release >here<
  • Older 3.3 release >here<
  • Older 3.2.3 release >here<

If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections