we just released the software 22.214.171.1246154 for both the Studio X and the G7500
What is new:
Studio X30 and Studio X50 have the latest Microsoft Teams APK 1449 126.96.36.1991032002 and with this, the April Update for Microsoft Teams Rooms on Android >here<
- Microsoft Teams Enhancements
This release supports the following enhancements if you’re using Microsoft Teams as a conferencing provider:
● Proximity join: You can join a nearby meeting room easily.
● If you’ve paired your system with a Poly TC8 device, you can now access administrator settings.
Additionally, you can view the software version number and controller information on the Settings screen.
Note: After upgrading to Poly VideoOS 3.3.2-286154, you must sign in to the paired TC8 device using the same Microsoft Teams account and credentials you use on the Studio X Family system.
Setup Video here: https://www.youtube.com/watch?v=KCaE8OV6Df8
- Support for Zoom Rooms 5.5.0
- Additional Multicamera Support with Zoom Rooms
- Native Interoperability with Dialpad
- Updated Icons
- Wi-Fi Enhancements
Connecting to a Wi-Fi Network During Initial System Setup
This release supports connecting to a Wi-Fi network during the initial system setup. If the system isn’t connected to a valid network at startup, it prompts you to connect to Ethernet or configure Wi-Fi.
Note: Only Zoom Rooms and Microsoft Teams support a Wi-Fi connection as the primary network. If you change to an unsupported conferencing application, the system automatically disables Wi-Fi as the primary network and defaults to the Ethernet connection.
Using Wi-Fi as a Primary Network with Microsoft Teams
With this release, you can configure Wi-Fi as your primary network if you’re using Microsoft Teams as your conferencing provider and are using WEP, WPA, or WPA2 Wi-Fi protocols on the 2.4 GHz spectrum.
The system doesn’t support connecting an IP device (for example, Poly TC8 or Poly Trio) when using Teams. You must use a touchscreen or a Bluetooth remote to interact with the system.
Note: You must reboot the system after you switch from Ethernet to Wi-Fi to ensure Teams accesses the right network.
- New REST APIs for Device Mode
- Remote Logging Updates
- Global Security Enhancements
- Increased Number of TC8 Devices Supported
- Important Downgrading Information
Older 3.3.1 release >here<
If official support is required please check how to phone or open a case here
The title Poly Employee & Community Manager is a community setting and does not
reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer. ----------------
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections