[Software] Poly G7500, Studio X50 and X30 Software 3.1.0 was released

Polycom Employee & Community Manager

[Software] Poly G7500, Studio X50 and X30 Software 3.1.0 was released

Hello all,


we released the Software 3.1.0 for the Poly G7500, Poly Studio X50 and Poly Studio X30


Poly G7500 and Studio X Family Software v.3.1.0, with associated software link and documents, is available on the G7500 and Studio X product support web pages  and for download.


What’s New

These release notes provide information on updates, features, and resolved and known issues for
systems using Poly VideoOS software.

● Native Interoperability with GoToRoom by LogMeIn
● Pairing a Poly Trio System
● Using the System as a Camera and Audio Peripheral
● New Camera Tracking Option for Studio X Family
● IPv6 Support
● Security Banner
● New Security Defaults
● PKI Certificates for Poly TC8
● 802.1X for TC8
● System Audio Enhancements
● Poly Lens Enhancements
● Improving Picture Quality
● Out of Office Sleep Settings


USB cables to test USB Device Mode.




Anker USB3.0 Cable

2 meters / 6 feet


Monoprice Essentials  USB Type-C to USB Type-A 2.0 Cable

4 meters / 13 feet


EagleEye Cube USB 3.0  cable

6 feet


Studio USB 2.0 cable

Approx.. 10 feet



NOTE: Please understand that normal USB2.0 or USB3.0 cable length restrictions apply!


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections