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HP Recommended

Polycom announces a new release of Polycom® RealPresence® Group Series software.

 

  • Version 5.1.2 of the Polycom RealPresence Group system software
  • Version 2.2 of the Polycom® EagleEye™ Director software
  • Version 1.1.1 of the Polycom® EagleEye™ Producer software
  • Version 5.1.2 of the Polycom® RealPresence Touch™ Panel software
  • Version 1.2.0 of the Polycom RealPresence Touch Operating system software
  •  Version 5.1.2 of the Polycom® Touch Control™ Panel software
  • Version 5.1.2 of the Polycom Touch Control Operating System software

Note: The RealPresence Touch Panel software is included in the RealPresence Group Series system software package. The RealPresence Touch Operating system software is available for download at support.polycom.com.

 

Corrected Issues in Version 5.1.2

 

Category

Issue ID

Description

API

GS-30349

When using the calendarmeetings info API command, a RealPresence Group system registered for Skype-based conferences did not return the Skype for Business 2016 virtual conference I.D. This issue has been corrected.

Audio

GS-30328

On rare occasions, audio transmissions from a RealPresence Group 500 system might have been received out-of-order on the far-end codec. This issue has been corrected.

Camera

GS-30452

A RealPresence Group 310 system configured with an EagleEye IV camera might have displayed a black home screen and no near-end video after the system was powered on. This issue has been corrected.

Content

GS-30322

When a RealPresence Group 500 system was hosting a multipoint conference, which included Sony XG80 or VSX7000 systems, the content shared by a participant was extended horizontally on the RealPresence Group 500 system's monitor. This issue has been corrected.

Interoperability Microsoft

GS-30326

When a Microsoft Lync 2013 AVMCU call was initiated from a RealPresence Touch device and two audio-only VVX 500 endpoints were added to the call, the RealPresence Group system might have powered off and back on. This issue has been corrected.

Interoperability Microsoft

GS-30324

When a meeting invitee had both SIP and H.323 addresses in the system directory, RealPresence Group systems registered to Microsoft Lync 2013 for SIP and RealPresence Distributed Media Application for H.323 could not escalate a point-to-point Lync call to the AVMCU. This issue has been corrected.

 

Category

Issue ID

Description

Interoperability Microsoft

GS-30315

Using a RealPresence Group system, you might be unable to join a Microsoft Lync meeting by clicking Join in a calendar entry. This issue has been corrected.

Interoperability

RealPresence

Collaboration Server

(RMX)

GS-30323

RealPresence Group systems, configured in the RealPresence Collaboration server (RMX) as SIP server with a TLS transport type, might have disconnected and displayed a "Connect with Problem" status following an RMX failover. This issue has been corrected.

Interoperability

RealPresence

Distributed Media

Application

GS-30333

With the RealPresence Distributed Media Application running in a Supercluster with a primary and backup (secondary) configuration, the RealPresence Group systems did not automatically register with the backup application after the primary application went offline. This issue has been corrected.

People+Content IP

GS-30336

During a call, a RealPresence Group system with PPCIP content that was shared and disconnected in quick succession might have powered off and back on. This issue has been corrected.

Power

GS-30332

A RealPresence Group 700 system might have failed to power on due to insufficient fan speed when thermal stress was detected.

This issue has been corrected.

Registration

GS-30410

The SNMP protocol for H.323 Gatekeeper registration status might have not worked properly for a RealPresence Group system, incorrectly returning “0” when it was polled. This issue has been corrected.

Registration

GS-30357

A RealPresence Group 500 system might have stopped registration attempts to a gatekeeper, after rejecting an unregistration request received from a gatekeeper to which is it not registered. This issue has been corrected.

Registration

GS-30314

A dynamically-managed RealPresence Group 500 system might have periodically lost its LDAP registration. The system might have re-registered successfully after a few minutes, but error alerts were generated. This issue has been corrected.

SNMP

GS-30330

SNMP monitoring applications might have displayed incorrect packet loss values for the RealPresence Group 310 system. This issue has been corrected.

SNMP

GS-30329

When a RealPresence Group system was in a point-to-point call with another RealPresence Group system, SNMP responses for packet loss measurements might have displayed zero packet loss no matter how much packet loss was induced in either direction.

This issue has been corrected.

SNMP

GS-30320

SNMP GET might not have worked when a RealPresence Group system was dynamically managed by the RealPresence Resource Manager and the whitelist was set to "." This issue has been corrected.

 

Category

Issue ID

Description

User Interface

GS-30364

When using the Wildcard tool to install languages on a

RealPresence Group system, some strings in the local interface did not update correctly, which resulted in a mix of English strings and the new language being displayed on the system. This issue has been corrected.

Video

GS-30327

The RealPresence Group 310 system might not have displayed far-end video in a point-to-point call with a NEC Visualink or NEC MediaPoint IP2 system. This issue has been corrected.

Video

GS-30321

Upon power on, a RealPresence Group 500 system's home screen might have displayed black video for about 3 minutes. During this time, no calls could be placed or received. This issue has been corrected.

Web Interface

GS-30313

The RealPresence Group system Time Zones list did not include the (GMT +5:30) Mumbai, New Delhi time zone. This issue has been corrected.

 

 

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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