Reset Admin PW CX7000

Chris G · ‎05-12-2015

Hi

Is there any possibility how I can reset the local admin PW on a CX700?

We don't find the admin pw anymore and we should access the settings.

Thanks

SteffenBaierUK · ‎05-12-2015

Hello Chris,

welcome to the Polycom Community.

Have a look at page 29 in the admin guide => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Chris G · ‎05-13-2015

Hi

Thanks for the input.

The problem is that without the admin password I'm not able to reset the system. The menu is locked...

Any other ideas?

Thanks

SteffenBaierUK · ‎05-13-2015

Hello Chris,

if you follow from the Admin Guide page 29 to Page 30 shows how to hard reset the unit.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Reset Admin PW CX7000

Reset Admin PW CX7000

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