Replace Lost License Codes

Occasional Visitor

Replace Lost License Codes

Hi There,


Does anyone know what the process is for obtaining replacement license codes? We have a HDX system and the licesnse were lost during system integration.


I understand that the system has high-res, dual display & multisite.


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Polycom Employee & Community Manager

Re: Replace Lost License Codes

Hello majamaja,


using the search I found a word for word post by "danielk" => here <=


A answer was already provided.


When using the forum search looking for the word "license" I found this post => here <=


Uwe provided an answer that you can logon to the Polycom Portal and check your license entitlement.


If you are unable to do so please contact your local Polycom Reseller as I have already replied to "danielk" in the post that seems a word for word copy of yours including the spelling mistakes.


Best Regards


Steffen Baier


Polycom Global Services



If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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