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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎10-17-2011 02:27 AM

HP Recommended

we r using hdx7000 with s/w ver:3.0.2.1.  In HDX home screen is present on the disply(place a call screen) that time i press the volume button that time volume bar is shown and i know what is my system volume level. But i press the near button after that i try to increase/decrease the volume that time volume bar is not shown on the screen. but volume is controlled. is there any settings problem or something.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-24-2011 12:34 PM

HP Recommended
As far as i can see this is not a known issue and cannot reproduce it in out lab. Please give us a call and open a support ticket (888-248-4143). We would like to see the issue captured in the Support Information Package logs.

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3 REPLIES 3

‎10-17-2011 06:42 AM

HP Recommended

I've seen the same a few times. Seems to be a bug.

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‎10-24-2011 12:34 PM

HP Recommended
As far as i can see this is not a known issue and cannot reproduce it in out lab. Please give us a call and open a support ticket (888-248-4143). We would like to see the issue captured in the Support Information Package logs.
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‎10-25-2011 02:05 PM

HP Recommended

Hello Vignesh,

 

just in case you are outside the USA here are all the international Phone numbers:

 

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

 

Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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