• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi everyone,

 

I´m not really sure if I this is the good threat. The thing is I have a question about RealPresenceDesktop and Speed Dial Numbers (plcm files).

 

A few time ago, I was using Polycom PVX....and It was really fantastic for me. I could use plcm files to use Speed Dial, but now Polycom PVX is deprecated and I need another similar version.

 

I would need to know if it´s possible to use Speed Dial Numbers in RealPresenceDesktop or Polycom m100...I need to have a list of files (plcm or something like that), and can use it for start automatically the Polycom Telepresence Software calling to the destine.

 

Thanks so much!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! I found the solution!

 

You can pass params by command line, and start the call automatically!

 

Thanks so much!

 

David.

View solution in original post

4 REPLIES 4
HP Recommended

Hello dborrales,

welcome to the Polycom Community.

Have a look at the RPD support page => here <=

 

Above describes within the contact section how to store local contacts.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi! that´s not really what I need. I need to start RPD App with a call. I mean, I have a software application with a list of contacts and what I need is when a select one of this contacts in my app, and push a simple call button, RPD starts with a call to that user. Before, with Polycom PVX, I made simple plcm files for each user, and just execute that files...Do you know if It would be possible to do that with RPD or m100.

 

Thanks so much! 🙂

HP Recommended

Hi! I´m still looking for a solution with RPD Video Client. Anyone know if there is any way to integrate RPD...I would need to start RPD with a call.

 

Thanks so much! 🙂

HP Recommended

Hi! I found the solution!

 

You can pass params by command line, and start the call automatically!

 

Thanks so much!

 

David.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.