RealPresence Desktop Trial Instantly Expired

Andrey Lipasti · ‎04-11-2018

Running the RealPresence Desktop trial version for the first time, I get a dialog box with a notification that the trial period has expired. I downloaded it for the first time today, and the trial period is supposed to be 30 days.

Windows 7 environment, RPD version 3.9.0.69889

What can I do to recover the trial period?

Polycom Video EP PLM · ‎04-23-2018

Check the date on your computer.

Then uninstall and reinstall the RPD, it should work fine.

SteffenBaierUK · ‎04-23-2018

Hello @Andrey Lipasti,

welcome to the Polycom Community.

In addition please ensure there are not multiple users logged on to the PC you are trialing this with.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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RealPresence Desktop Trial Instantly Expired

RealPresence Desktop Trial Instantly Expired

Re: RealPresence Desktop Trial Instantly Expired

Re: RealPresence Desktop Trial Instantly Expired