Support the RealPreference Group 310 the EDID or HDCP handshake?
Hello @TARGO TOM,
welcome to the Polycom Community.
It is always useful to include the currently used Software version as issues experienced or a question asked may already be addressed in a newer release.
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The GroupSeries supports EDID to identify a connected monitor and we do support HDCP to not allow to connect a Copy Protected Source to a GroupSeries.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
----------------Do the RealPreference Group 310 supporting the EDID or HDCP for the HDMI Input, we use a BENQ InstaShow WDC10 for the Videotransfer Noteboot to RealPreference Group 310 (HDMI Input). But the RealPreference Group 310 don´t switch to the Presentionmode, the display switch only to Black.
The BENQ InstaShow WDC10 works fine direct tot he Display, the RealPreference Group 310 as well.
@SteffenBaierUK wrote:
we do support HDCP to not allow to connect a Copy Protected Source to a GroupSeries.
If official support is required please check how to phone or open a case here
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